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Table Management System - Advanced Level Videos

Added by Kevin B on Wed, Oct 21, 2009, 03:43 PM

Table Management System Training Videos - Advanced Level

Changing time – Using Date Selector and Time bar

As previously mentioned in Automatic Mode all time values shown on the Table Icon are displayed in current time. In Layout Edit Mode all time values are relative to the selected group’s reservation time. This leads to another important feature: you can change current time and see occupied tables and remaining time values relative to any time value you select. This way you can check past status or future reservations for a specific time. You can select any date using the Date Selector and any time using the Time Bar. This shows 15 minute accuracy from opening to closing for the location. If you select a day the location is closed, then the Time Bar will not be displayed. Selected time is filled in with dark blue. You can return to the current time by pressing the “Current Time” button. Time bar shows picked time values or current time, whichever you chose. Time bar also shows reservation time of the selected group in Reservation list if any item is selected. If no group is selected in Reservation list, Time bar shows current time. If you are planning seating in layout edit mode and you would like to return to automatic mode, just press “Current time” button.

Group arrived, group finished dining

When the group has arrived, press “Arrived” button. Current time is set as time of arrival, and planned finish time value is displayed, as well as a “Finish” button. When a group finishes dining, press “Finish” button. This will set time of finish to current time, group is marked ready with a green check mark and the table is set to unreserved. As groups can finish dining at any time, you can also press “Finish” at any time. You should take special care to press “Finish” button when a group finishes dining because unfinished table remains reserved for this group thus cannot be reserved for other groups.

Walk-in guests

On the top of Reservation list are the controls to add walk-in guests. Enter the number of guests, select an occasion from the drop down list then press “Add”. You have now added the walk-in group to the reservation list and you can assign them to a table. Their value of arrival is also set automatically. You cannot shift arrival time of a walk-in group and you also cannot clear arrival time. You can delete a walk-in group from Reservation list by pressing “Del” button in the corresponding list item.

Off-line work

The system supports off-line work: you can use the system as usual even if the network is down. A red flag will appear in the top right hand corner of the screen indicating a network error. While it will not be possible to save and load seating assignments during this time, you will be able to assign tables, handle walk in groups, and utilize the “Arrived” and “Finish” buttons. Once your network is back up, you can save your data. 

Want to know more? Download the whole tutorial in pdf format now.

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