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Created by Admin on Thu, Sep 10, 2009, 09:33 AM
Nov
09

Table Management Software - How to...

By Kevin B  
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How to… …check if a reservation is already seated? In the reservation list you can see several columns with details of the groups: time, name, number of guests and phone number. Under Units you can see a single table number or a list of table numbers where a particular group is seated. A dash sign (-) shows if the group is not yet seated. In the Units column you can ...
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Nov
05

Table Management Software - More Important Features

By Kevin B  
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Walk-in guests On the top of Reservation list you can find controls to add walk-in guests. Select the number of guests from the drop-down list, pick an occasion then press “Add”. This will add the walk-in group to Reservation list. The newly added group item is automatically selected in the list and you can start picking tables for them. Their value of arrival is also set automatically. You cannot shift arrival time of a walk-in group and you ...
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Nov
03

Table Management System - More Group management

By Kevin B  
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Group is Late Beyond the Allowed Time if the group does not arrive until reservation time plus 15 minutes plus any time shift (at most 30 minutes), their tables are unassigned and group is marked as not arrived with a red x mark. Their tables are from now unreserved. Reservation is itself not deleted however so if guests still arrive, you can find them in Reservation list and after pressing “Arrived” button you can pick any ...
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Oct
30

Table Management System - Managing Time Values for Groups

By Kevin B  
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Setting time values of a group The system can listen to predicted or expected events, such as a group arrives or finishes dining – but it cannot tell whether an event has really occurred. It is strictly a human task to tell the system if a group has arrived and finished or a group is late or needs more time to finish dining. To make changes to a group's dining time values, you should select the corresponding ...
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Oct
27

Table Management System - Using the Time Bar

By Kevin B  
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Changing time – using the Time Bar As it was mentioned before, in automatic mode all time values displayed on table icons are relative to current time while in layout edit mode these time values are relative to the selected group's reservation time. This leads to another important feature: you can change current time and see occupied seats and remaining time values relative to any time value you pick. This way you can check past status or ...
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Oct
23

Table Management System - Automatic mode, Layout edit mode

By Kevin B  
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Automatic mode, Layout edit mode The two possible working modes of the system, Automatic mode and Layout edit mode follows from one simple thing: whether or not an item is selected in Reservation list. If no item is selected then the system is operating in Automatic mode. System works automatically providing information about groups at current time. You can check currently occupied seats ...
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Oct
16

Table Management Software - Seating System Basics

By Kevin B  
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Seating System Management Basics Table layout with occupied seats and reservation list You can manage group seatings on this page: pick tables for a group, modify or delete existing seatings and manage walk-in guests as well. The system starts working automatically as the page is loaded. The default location and today's date is selected automatically. You can however specify another location and/or another date. Select the location form the Location drop down list, ...
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Oct
09

Table Management Software - Serve Staff Management

By Kevin B  
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Add more intervals to the same server Let's suppose a server works in the upper part of the main in the morning and then in the lower part in the afternoon. His schedule will be something like this, assumed the location is open from 9 AM to 9 M: Tim (Server) 09:00 AM – 01:00 PM Tables: 11, 12, 13, 20, 21, 22, 23, 24, 30, 31, 32, 33, 34 01:00 PM – 09:00 PM, Tables: 40, ...
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Oct
02

Table Management Software - Scheduling staff members

By Kevin B  
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Scheduling staff members To add a time interval to a staff member, press the “Add” button in the staff list at the corresponding server. This will schedule the staff member from opening to closing. You can start picking tables right now: just click on the table you want to assign to a server. Keep clicking on as many tables as you want to assign to the selected server. To remove a table from a server's list, just click on a table that is already ...
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Sep
25

Table Management Software - Server Assignment

By Kevin B  
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Server Assignment Before you start working with the Placement System you will want to assign servers to tables. All your servers will know who they are waiting on at all times. Create your server schedule with a couple of clicks Loading servers – the Staff Filter First determine the days each server will be working. Pick the Date Selector, and then click on Staff ...
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Sep
18

Table Management Software Introduction

By Kevin B  
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Table Management Software Introduction Let's get started. In the following few weeks we will walk you though the table management system designed for you (a restaurant professional) by other restaurant professionals to save you time and money. With the assistance of the Myetus floor plan seating system, you are able to design a seating schedule in advance and allocate a large number of reservations in a matter of minutes, ...
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Sep
14

Table Management Software: Welcome to the 21st century

By Kevin B  
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How can a simple mouse click in the Table Management System increase guest satisfaction by 128%? Can You Click on the mouse? Do you own or manage a restaurant? As a proud restaurant owner you most likely very well aware how important guest satisfaction is. However, from time to time guests complain. Especially during busy times when you are short staffed. Start Demo Now Imagine: It ...
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