Your Fine Restaurant
v Seating System Blog

[E-mail Print] 
Table Management System - More Group management

Added by Kevin B on Tue, Nov 03, 2009, 04:45 PM

Group is Late Beyond the Allowed Time

if the group does not arrive until reservation time plus 15 minutes plus any time shift (at most 30 minutes), their tables are unassigned and group is marked as not arrived with a red x mark. Their tables are from now unreserved. Reservation is itself not deleted however so if guests still arrive, you can find them in Reservation list and after pressing “Arrived” button you can pick any unreserved tables for them. Assigning tables to a not arrived group is no longer possible, only if you press “Arrived” button.

Table Management System - More Group management

If the group is too much late their tables are unassigned and a red x indicates they have not arrived

Group has to wait:

it may happen that a group (Group #1) has not yet finished dining but another group (Group #2) has already arrived and would need the same table. In this case, second group has to wait for the first group to finish. The system can calculate the amount of delay, that is, the time Group #2 has to wait. This delay is indicated as a blue arrow in the row of Group #2 in reservation list, and the exact amount is displayed when you click on the list item or when you move you mouse pointer over the second group's table. An orange arrow is displayed at Group #1 so you can check in a minute which group causes the delay. If the first group finishes dining before the second group arrives, both arrows disappear.

Table Management System - More Group management 2

A blue arrow indicates that this group has to wait for another group

Table Management System - More Group management 3

An orange arrow indicates that this group causes a delay at another group. Check the table numbers: both groups are seated to table 23

If Group #2 arrives before Group #1 finishes you can inform Group #2 about the amount of delay: just click on Group #2 to display detailed information about the group and you can tell how many minutes they need to wait.

Table Management System - More Group management 4

Click on a group for details: you can check the amount of delay

Table Management System - More Group management 5

You can also check which group causes the delay

If something went wrong:

If, for some reason, any time values are set incorrectly, you can press “Clear” button. Clearing a finished group resets finished time value and any extra time but keeps time of arrival and any amount of reservation time shift. Pressing “Clear” again resets the time of arrival and reservation time shift, too. Remember that if you reset time of arrival 15 minutes after reservation time, system handles group as too much late and immediately deletes their seats, marking their table as unreserved and group as not arrived. Also remember that assigning tables to a not arrived group is not possible until you press “Arrived” button again.

Table Management System - More Group management 6

Click on the "Clear" button to reset the arrival of the group


Table Management System - More Group management 7

Click on the "Clear" button to reset the finish time of the group

For more information on

Call Myetus now

253-693-8876

<< Back

RSS FeedComments

No comments yet.

Post your own comment!

All fields are required.

Name:
E-mail address:
Your comment:
Verification:

Reload image ]
Please enter the five letters you see in the box to prevent automated programs from abusing this service. If you are not sure what the letters are, click the reload link above.
 

Start demo


| Creative Innovations Enterprises
Copyright © 2007-2009
 Sitemap  Privacy  Terms Of Use